The transformation of health care continues, creating opportunities and challenges for payers, providers, and employers. Market forces are provoking them to develop new strategic initiatives and to reprioritize existing ones. PNC Healthcare conducted a comprehensive, three-part strategic research project to examine how changes in health care today impact key stakeholders. Phases 1 and 2 examined what payers and providers are doing to survive the new world order. In Phase 3, the research examined trends, challenges, and unmet needs of U.S. employers related to health care. The session synthesizes qualitative and quantitative findings, and gives insight into how organizations are adapting to meet these challenges and harness new opportunities.
Member engagement and satisfaction are critical to a successful MA plan. This session explores challenges plans face across the post-acute care spectrum and how to mitigate them, particularly through better collaboration with providers. Discover how to engage patients and their caregivers to increase the chance of safe discharge and reduce the chance of readmissions.